Check In / Check Out Times

Check In: 3:00 PM / Check Out: 10:00 AM Central Time.

After 5:00 pm, arrival packages will be in the lock box located to the right of the front door at Gwin Realty. The combo is on your confirmation or call 800-647-0077 for after hours check in instructions. Prepayment is required for arrivals after 5:00 pm. Office hours are Monday – Friday 8:00 am to 5:00 pm, Saturday 9:00 am – 2:00 pm, Central Time.

Check In Location

Check in at the office of Gwin Realty, 5731 Peavine Road, Crossville. We are located on Peavine Road approximately 6 miles north of I40 (exit 322) on the left.


Coordinator guarantees payment of balance due.


All Gwin Realty rental units are set up for normal housekeeping, including a startup supply of toilet paper and soap. Your responsibilities include leaving the property reasonably clean with no damage and leaving kitchen items (dishes, cookware, etc) clean and returned to their proper place and disposing of all trash in proper outside containers.


All of Gwin’s vacations properties are privately owned and are decorated to each owner’s individual tastes. Because of this, the decor, style, color themes and inventory will vary. All units are furnished with microwave, vcr, linens, towels, dishes, cookware, coffee pot and toasters.

Cleaning Service

For your maximum vacation privacy and enjoyment, there is no daily maid service. However, additional cleaning service is available for a fee.

  • $100.00 deposit due from coordinator immediately (before booking tee times/accommodations).

  • $100.00 deposit due per person within 30 days of booking.

  • Absolutely no changes to golf package Dates, Tee Times or package Number attending 15 days prior to check in.

  • Golf Package deposits are forfeited unless rebooked within one year of cancellations. $35.00 administration fee will be charged for rebooking dates. Policy refers to the package in whole. NO individual refunds (see below).

  • Individual deposits will be forfeited unless substituted.

  • Absolutely NO REFUNDS (8) days prior to arrival date.

  • Some exceptions may apply.

  • No refund of greens fees unless a rain check is presented.

  • There will be an extra cleaning charge for any excessive cleaning needed to any condo. Person booking the package is responsible for this charge.


Checking Out

Please return your keys to Gwin Realty office upon leaving. Strip all beds that were used, load the dishwasher, check the thermostat (60 winter, 80 summer) and dispose of trash. Unless prior arrangements have been made, a $25.00 per hour late charge will be charged for late departures.

Guest Cards

Fairfield Glade is a semi-private resort. We will provide Guest Cards if you plan to use Fairfield Glade amenities i.e., pools. Guest Cards are not necessary if you are just golfing. Please provide names if Guest Cards are needed.

Internet Access

Internet service available in most units.